Brain Host Resources
We’ve expanded on our Support Center Knowledge Base, where you can now find pages for all of your most common questions. Many of these pages also contain video and PDF tutorials that can help you to get the most out of your hosting account. Below is a list of our most frequently asked questions and where you can go to find answers:
How do I add an opt-in box to my website? http://www.brainhost.com/help/email-questions/optin/
How do I create an email account for my domain? http://www.brainhost.com/help/email-questions/email/
When will I be charged again for my services? http://www.brainhost.com/help/billing-questions/renewal/
Can you walk me through my invoice? http://www.brainhost.com/help/billing-questions/invoice/
How do I back up my website? http://www.brainhost.com/help/website-help/backup/
Why didn’t my payment go through? http://www.brainhost.com/help/billing-questions/payment/
What is FTP and how do I log in? http://www.brainhost.com/help/support/ftp/
How do I transfer a domain to Brain Host? http://www.brainhost.com/help/domain-questions/transferdomain/
How do I point a domain to Brain Host? http://www.brainhost.com/help/domain-questions/pointdomain/
How do I register another domain name? http://www.brainhost.com/help/domain-questions/addondomain/
What is cPanel, and how do I log in? http://www.brainhost.com/help/cpanel-questions/cpanel/
How do I log into my WordPress backend? http://www.brainhost.com/help/wordpress-questions/wordpresslogin/
What can I do by logging into my account? http://www.brainhost.com/help/support/accountlogin/
Why was my account suspended? http://www.brainhost.com/help/support/suspended/
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Category: Brain Host
That is some informative stuff. Brain Host really means it when they say the have great customer support. Keep up the great work!
Brian, I just signed up for 2 years of your internet hosting. You are running two special. $1 a month and $199 for lifetime hosting. Shouldn’t I already quality for one of these specials? Please let me know.
Thank You,
Margie
Hi Margie,
Unfortunately, any special promotions that we run, like the $1/month hosting, are for new customers only. However, Hosting For Life at $199 is available to everyone with a Brain Host account. If you would like to add Hosting For Life to your account, you can simply contact Customer Support and let them know. You can reach them 24/7 by calling 1-877-586-4694 or emailing support @ brainhost.com.